Value creation and proactive customer success with Lauren Groff, CEO of Groff Networks
“Give all your content away — 20% will use it but 80% will say you’re the expert”
We recently sat down for a customer interview & caught up with Lauren Groff, CEO of Groff Networks, the #1 Rated IT Firm in Upstate NY. Groff Networks provides affordable and reliable managed IT, managed security, and virtual CIO (vCIO) services to businesses in the New York Capital Region.
In this conversation you'll learn:
How Lauren started Groff Networks
Benefits of a proactive customer success process
First steps in setting up your marketing automation
What’s next for Lauren & Groff Networks
More on Lauren Groff:
If you’d like information on how Nerdwise helps clients like Lauren be more productive and successful, please get in touch. We’d love to hear from you.
